Shipping, Taxes & Returns

 

Shipping

  • Shipping within Australia is between $10- $20 depending on item ordered.  

  • Shipping to New Zealand is $25 and elsewhere internationally is $45.

  • Made especially for you: We like to keep minimum stock levels to minimise waste, so it’s most likely that your item will be dyed to order. Please allow 3-5 weeks for delivery. We will be sure to keep in touch and let you know when to expect your order. We promise it will be worth the wait.

    If your item is in stock, delivery is 3-7 days (including tracking)

  • Estimated delivery times exclude customs or other delays at the country of destination.

Taxes

  • International orders may incur duties, taxes or clearance charges at the country of destination, which are the responsibility of the customer.

Returns

  • We pride ourselves on beautiful quality, and hope any purchase you make will be a happy one.  Should you have any issues with your purchase, it may be returned within 7 days of receipt of purchase in original condition only.

  • Customers will be responsible for the return shipping

  • All items must be returned to us in fully resalable condition and in the original packaging.

  • The customer is responsible for items lost or damaged in return transit, and any return shipping fees will be at your own cost. Additional shipping fees will be charged for exchanges.

  • Notify us at info@wolfgangscout.com within 24 hours of receiving your item if you wish to arrange a return.